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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Raul Najera

March 13, 2026

5  out of  5
rating by Raul Najera
"I had a great experience working with Chris. He was extremely helpful, patient, and took the time to walk me through all my coverage options so I could make the best decision for my family. He answered all my questions clearly and made the whole process of switching insurance smooth and stress-free."
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Larry Brooks

March 11, 2026

5  out of  5
rating by Larry Brooks
"Nice people good follow up and competitive rates. No complaints"
We responded:
"Thank you Larry! We're always here to help!"
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Richard Scott

March 7, 2026

5  out of  5
rating by Richard Scott
"Trisha from the Brad Riley State Farm Insurance Agency Office in Gastonia, NC was Highly Knowledgeable and Had a Warming Voice and Demeanor when she had called for a Update on how my Account was going. She was Very Receptive to my Questions, Concerns and Any other Inquiry I had. I really Enjoyed her Personality as a Person that I Found Unique. I'm Very Pleased State Farm Has Trisha as a Part of their Team and I Highly Recommend her if You Need Any further Assistance eith Inquiring about Your Options when it Comes to Vehicle, Home or Sport Utility Insurance. Thank you Again Trisha 🙏🏾"
We responded:
"Thank you for your kind words! We’re glad Trisha made your experience a great one. Your recommendation means a lot to us."
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Shonda Ann

March 7, 2026

5  out of  5
rating by Shonda Ann
"This place. THIS PLACE! We were in a complete panic last autumn because our daughter was involved in a hit and run during a vacation trip to Hilton Head Island. We had never experienced anything like this, and had no idea how to even begin to navigate this ordeal period, let alone from a different state. Our previous agent had retired and we all had been distributed among different agents. Sadly the one we were assigned to didn’t help us, and when we would call they acted like we were bothering them. As if the incident wasn’t already bad enough. We’d learned the driver of the other car was more than likely under the influence of something per the witnesses, and while the ABP’s were put out to get the other driver responsible, we were trying navigate our daughters car that had to be towed there as well. Trying to talk to our agent was such an effort, it seemed for them to help us on what to do. I found Brad’s office by googling a State Farm agent close. We needed to switch and I needed a number to do it. We requested to be transferred to his office and they took our case. They took our case, and took over! What ended up taking almost 2 months to fix, would have not taken nearly as long if we’d had Henry from Brad’s office. He is the absolute best! If you need a dedicated, true in heart State Farm Agent, please look into Brad Riley in Huntersville, NC. Henry was our insurance angel throughout this nightmare we had. We cannot thank them enough!"
We responded:
"Thank you so much for your heartfelt review! Hearing that Henry was your “insurance angel” means the world to us. We're here for you whenever you need us!"
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Earlene Evans

March 6, 2026

5  out of  5
rating by Earlene Evans
"Very courteous,helpful and great sense of humor"
We responded:
"Thank you so much for the 5-Star review! We're always here for you, whether it's for help or just a laugh!"
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Gena GiGi Trammell

March 6, 2026

5  out of  5
rating by Gena GiGi Trammell
"My experiences with Brad or any of his staff has always been pleasant and helpful. Anytime I've needed their assistance , it has been an easy and great. I know i have the policy that I needed and I am thankful that I can continue to have them as my insurance company. Great rates great people"
We responded:
"Thank you for your kind feedback and trust! We’re glad to provide the coverage and service you need and appreciate having you as a valued client."
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VaSonne McDonald

March 2, 2026

5  out of  5
rating by VaSonne McDonald
"Thank you Henry for being such a great and dedicated agent. I recently moved to the state and Henry was very detailed in explaining my new policy. I really appreciate your help."
We responded:
"Thank you for your kind words! We're glad Henry could provide you with the support and detailed guidance you needed. Welcome to the state, and please don’t hesitate to reach out anytime!"
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Christy Castro

February 25, 2026

5  out of  5
rating by Christy Castro
"Henry at this State Farm location was amazing to work with! The customer service is top-notch."
We responded:
"Thank you for your wonderful review! We're glad Henry and our team could provide you with exceptional service. We appreciate your trust in us!"
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John Lee

February 25, 2026

5  out of  5
rating by John Lee
"Chris O’Neill was a pleasure to work with in getting our automotive and home insurance setup quickly and painlessly. I would wholeheartedly recommend him and his services!"
We responded:
"We're thrilled to hear that Chris made the process quick and painless. We appreciate your recommendation and look forward to serving you in the future!"
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Trushar Modi

February 12, 2026

4  out of  5
rating by Trushar Modi
"Easy and quick service by Mr Levon.. Appriciated and going to recommend our friends"
We responded:
"Thank you so much for your kind words Trushar! Please let us know what we can do to earn that 5th star!"
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Brent Reuss

February 10, 2026

5  out of  5
rating by Brent Reuss
"The team always does a great jib"
We responded:
"Thank you for your kind words!"
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Tina Rorie

February 6, 2026

5  out of  5
rating by Tina Rorie
"State Farm with Mr. John Cherry has been my insurance company since I started driving. 30 years or more. My dad has been a customer for 60 years or more. Now Me Brad Riley has taken over and My overall experience continues to be great."
We responded:
"Thank you for your continued trust and loyalty over the years! We’re proud to serve you and your family and look forward to supporting you for many more."
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Savannah

January 23, 2026

5  out of  5
rating by Savannah
"Affordable flexible and very kind"
We responded:
"Thank you very much for your kind review!"
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brendan roberts

January 23, 2026

5  out of  5
rating by brendan roberts
"I switched over to State Farm about 2 years ago and it was the best insurance decision I’ve made yet! The Huntersville office is all around professional, quick, and kind! I worked with Joseph Mangeney and he has always been just a call away for any help on my policy! This office has top tier customer service and is very good at explaining nuances within the insurance world! Would absolutely recommend looking at this office for both car and life insurance policies!"
We responded:
"Thanks so much for the great review! We’re happy to hear about your experience with Joseph and the Huntersville team. We appreciate you and look forward to helping with your insurance needs anytime!"
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Jeriah Gilbert

January 23, 2026

5  out of  5
rating by Jeriah Gilbert
"chris o'neill was extremely helpful throughout the process and helped me find a rate that was affordable!"
We responded:
"Thank you for your feedback! We’re glad Chris could help you find what you were looking for. We appreciate your business!"
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Teresa Perron

January 23, 2026

5  out of  5
rating by Teresa Perron
"Pay my monthly premiums by phone every month and everyone is always friendly and helpful."
We responded:
"We're here to make the process as easy as possible for you. Please don't hesitate to reach out if you ever need assistance!"
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Durakhsh Sheralieva

January 22, 2026

5  out of  5
rating by Durakhsh Sheralieva
"I had a great experience with Chris. He was quick in response and could get me the quote I was looking for."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Chris was able to provide you with a quick response and the quote you needed. We appreciate your business and are here to help with any of your insurance needs in the future!"
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Charlette Sturdivant

January 20, 2026

5  out of  5
rating by Charlette Sturdivant
"Has always been professional and very helpful."
We responded:
"Thank you for the kind review!"
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christopher boerst

January 15, 2026

5  out of  5
rating by christopher boerst
"Great team to work with ! Henry Keel was very helpful with great follow up"
We responded:
"We’re honored by your positive feedback of Henry and the team! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Jodi Blankenship

January 12, 2026

5  out of  5
rating by Jodi Blankenship
"Couldn’t have made switching my coverage from out of state any easier. Thank you for such a seamless transition!!"
We responded:
"We always try to make the process as easy as possible! If you need help with anything else, don't hesitate to reach out!"
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Ian Fleck

January 7, 2026

5  out of  5
rating by Ian Fleck
"Quick response time and clear communication that made the process seamless for moving."
We responded:
"Thank you for your recognition of our office! We strive for efficient yet clear communication with every interaction we have. We look forward to servicing your policy for years to come!"
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Shawn Boyd

January 2, 2026

5  out of  5
rating by Shawn Boyd
"Great experience"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team."
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sheila flowers

January 1, 2026

5  out of  5
rating by sheila flowers
"LeVon provided great service and answered all of my questions in great detail. The team helped me save on Car and Home Owners insurance."
We responded:
"Thank you for the review, Sheila! We are glad to hear that LeVon helped you save. If you need help with anything else, please don't hesitate to reach back out!"
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Alexandra O. Torres

December 31, 2025

5  out of  5
rating by Alexandra O. Torres
"Spoke to Mr. Riley about all the options State Farm has he is very knowledgeable and very pleasant to talk about what I need he also explained in detail about the perks State farm has, I'm in can give him 100 stars i will given to him, State.Farm you did a Grate job choosing him as representative!! Thank you!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brittany Charles

December 31, 2025

5  out of  5
rating by Brittany Charles
"LeVon was amazing at helping me with my new policy. He had excellent communication throughout the whole process! Would recommend him to help anytime!!"
We responded:
"Thank you so much for your kind review of LeVon! He's a fantastic agent and we aim to meet or exceed that expectation for each recommendation you send our way!"