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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lyndsey Tice

November 4, 2026

5  out of  5
rating by Lyndsey Tice
"Gracie is always extremely helpful and never makes you feel rushed. Always a pleasure to talk with any time I call."
We responded:
"Lyndsey, thank you for taking the time to leave us a review! I'm happy to hear that Gracie has been so helpful and makes your calls enjoyable. We appreciate your feedback and are here whenever you need us. Thanks for choosing us!"
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Aaron Simms

November 4, 2026

5  out of  5
rating by Aaron Simms
"Our SF agent in another state referred us to this office and our experience has been great so far! Thank you Chris O’Neill for the thorough and efficient assistance in setting up our new policies."
We responded:
"Aaron, thank you for taking the time to leave us a review! I'm happy to hear that Chris provided you with thorough and efficient assistance in setting up your new policies. We're glad to have you with us and appreciate your trust in our office. Feel free to reach out if you need anything else!"
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Dr. Yolanda Gamble

November 3, 2026

5  out of  5
rating by Dr. Yolanda Gamble
"⭐⭐⭐⭐⭐ I had an excellent experience with Brad Riley State Farm Insurance Agency in Huntersville, NC! From the moment I called the office, I was greeted warmly by Chris, who was exceptionally professional, personable, and knowledgeable.

Chris made transferring my insurance policies from Texas to North Carolina a smooth and stress-free experience. He took the time to review my coverage options, answer my questions, and ensure I felt comfortable with my decisions. What I appreciated most was his genuine approach and the ease with which he made the entire conversation feel like working with someone I could trust.

By the end of our conversation, I felt confident that I had made the right choice in selecting Brad Riley's agency.

I highly recommend Brad Riley State Farm Insurance Agency to anyone relocating to the Charlotte metropolitan area or simply looking for an insurance agency that values professionalism, excellent customer service, and treating people with kindness. Chris certainly made a wonderful first impression!

Thank you, Chris, for making my transition to North Carolina that much easier!"
We responded:
"Thank you for sharing your experience! I'm delighted to hear that Chris made your transition to North Carolina smooth and stress-free. It's great to know that his professionalism and genuine approach left such a positive impression. We're proud to have him on our team, and we're thrilled you feel confident with your decision to choose our office. If there's anything else we can do for you, don't hesitate to reach out!"
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Robert Wylie

November 3, 2026

5  out of  5
rating by Robert Wylie
"Gracie was very helpful and professional."
We responded:
"Thank you, Robert! We're glad Gracie could assist you professionally. We appreciate your feedback and are here if you need anything else!"
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Jose Fuentes

October 27, 2026

5  out of  5
rating by Jose Fuentes
"They really good people I be having them for many years I believe I don’t change for no one"
We responded:
"Thank you, Jose! We're happy to have been your choice for so many years. It's great to know you feel that way about our team. We're always here if you need anything!"
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Cecilia Muller

October 26, 2026

5  out of  5
rating by Cecilia Muller
"Gracie was very helpful!"
We responded:
"Cecilia, thank you for taking the time to leave us a review! I'm happy to hear that Gracie was able to assist you. We're always here if you need anything else!"
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Tim LaPorte

October 23, 2026

5  out of  5
rating by Tim LaPorte
"Chris provided us with prompt and courteous service and while saving us money on our home and auto. Recommend!"
We responded:
"Tim, thank you for taking the time to leave us a review! I'm happy to hear that Chris was able to provide you with prompt and courteous service while helping you save on your home and auto insurance. We appreciate your recommendation! Feel free to reach out if you need anything else."
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Grace Keel

October 23, 2026

5  out of  5
rating by Grace Keel
"Amazing team that always takes great care of us and our insurance needs! Shout out to our agent Henry Keel-he is the best! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Grace, thank you for taking the time to leave us a review! I'm so happy to hear that our team has been able to take great care of you and your insurance needs. Henry is indeed fantastic, and we're lucky to have him on our team. We appreciate your support!"
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Paul Wesson

October 23, 2026

5  out of  5
rating by Paul Wesson
"Absolutely seemless and easy experience to make policy changes and also at the same time recieve very industry competitive quotes.hands down the best company to get top quality customer service paired with fair and reasonable costs. Highly recommend."
We responded:
"Paul, thank you for taking the time to leave us a review! I'm happy to hear that you found the process of making policy changes smooth and appreciated our competitive quotes. It's great to know you value our customer service and pricing. We appreciate your recommendation! Let us know if we can help with anything else."
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Sieg Dugas

October 23, 2026

5  out of  5
rating by Sieg Dugas
"I received excellent service and support from Gracie. She was polite, thorough, and quickly handled my request."
We responded:
"Sieg, thank you for taking the time to leave us a review! I'm happy to hear that Gracie provided you with excellent service and support. We strive to be thorough and efficient, and it's great to know Gracie delivered on that. We're always happy to help if anything comes up."
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Doug Campbell

October 23, 2026

5  out of  5
rating by Doug Campbell
"Gracie answered all my questions and was very knowledgeable. The team is always willing to help and is very professional."
We responded:
"Thank you, Doug! I'm happy to hear that Gracie was able to assist you with your questions and that you find our team professional and helpful. We strive to provide knowledgeable service to everyone who walks through our doors. Feel free to reach out if you need anything else!"
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David Perry

October 19, 2026

5  out of  5
rating by David Perry
"They are always able to provide exceptional service and pricing. Great phone, communication, skills, and prompt answers"
We responded:
"David, I'm happy to hear that you've had such a positive experience with our service and communication. We strive to be prompt and helpful, and it's great to know we're meeting your expectations!"
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Amy Billings

October 19, 2026

5  out of  5
rating by Amy Billings
"Gracie’s willingness to help with what I needed was exceptional."
We responded:
"Thank you, Amy! I'm really happy to hear that Gracie provided exceptional assistance. We're proud to have her on our team. Let us know if we can help with anything else!"
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Kristine Tallent

October 16, 2026

5  out of  5
rating by Kristine Tallent
"Gracie was really sweet and answer all my questions and help set me up with someone who could help me !! She is a top tier person to have on their team"
We responded:
"Kristine, thank you for taking the time to leave us a review! I'm happy to hear that Gracie was able to assist you and connect you with the right person. We’re proud to have her on our team. Let us know if we can help with anything else!"
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Lane Upton

October 15, 2026

5  out of  5
rating by Lane Upton
"Love my State Farm ppl there awesome to be with and they work with you get you the best you can afford they listen to you that means alot 💙🫶🏻"
We responded:
"Lane, thank you for taking the time to leave us a review! I'm happy to hear that you feel supported and listened to by our team. We always aim to find the best options for you. We're always happy to help if anything comes up."
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Sarah Mullis

October 15, 2026

5  out of  5
rating by Sarah Mullis
"Gracie is great to work with. Highly recommend her and the Brad Riley Team"
We responded:
"Thank you, Sarah! I'm happy to hear that Gracie made such a positive impression and that you recommend our team. We're here to help with any of your insurance needs. Thanks for choosing us!"
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Clinton Jones

October 14, 2026

5  out of  5
rating by Clinton Jones
"She was very delightful and efficient"
We responded:
"Thank you, Clinton! I'm glad to hear that you found our service both delightful and efficient. We strive to make every experience a positive one. Let us know if we can help with anything else!"
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Kennedy Griffin

October 6, 2026

5  out of  5
rating by Kennedy Griffin
"Gracie was extremely knowledgeable and made the whole process smooth and seamless! She was able to answer all the questions that I had and was amazing to work with! Highly recommend!"
We responded:
"Kennedy, thank you for taking the time to leave us a review! I'm glad to hear that Gracie was able to make the process smooth and answer all your questions. We appreciate your recommendation. Feel free to reach out if you need anything else!"
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Taylor Hall

October 5, 2026

5  out of  5
rating by Taylor Hall
"Gracie is incredibly friendly, knowledgeable, and easy to talk to. She genuinely cares about helping people and takes the time to answer questions and explain things clearly. If you’re looking for someone who is approachable, responsive, and truly wants to help, I’d definitely recommend reaching out to her!"
We responded:
"Thank you for the kind words about Gracie! We’re lucky to have her on our team and love hearing that her friendly, helpful approach made such a great impression. We appreciate the recommendation!"
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New England Patriots Highlights

September 30, 2026

5  out of  5
rating by New England Patriots Highlights
"Amazing office! They quoted us a rate quickly and beat other agencies prices!"
We responded:
"Thank you! I'm happy to hear that our office was able to provide you with a competitive rate quickly. We strive to make the process as smooth as possible. Let us know if we can help with anything else!"
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King's Professional Pressure Washer

September 29, 2026

5  out of  5
rating by King's Professional Pressure Washer
"Absolutely great customer service Henry went above and beyond to give me the best quote possible."
We responded:
"Thank you! I'm glad you experienced great customer service and received a quote that met your needs. We always strive to go above and beyond. Feel free to reach out if you need anything else!"
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Theresa Marie

September 28, 2026

5  out of  5
rating by Theresa Marie
"Gracie was amazing to work with. She helped me from start to finish answering any questions I had, being extremely patient. She was kind & very knowledgeable! So glad to have switched to State Farm, where I’m saving money and the staff is amazing"
We responded:
"Thank you, Theresa! I'm really happy to hear that Gracie provided such excellent service and was able to assist you throughout the process. It's great to know you're enjoying the switch to State Farm and finding value in our team. We're always here if you need anything else!"
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Mark Jewell

September 25, 2026

5  out of  5
rating by Mark Jewell
"Excellent customer service and friendly"
We responded:
"Mark, thank you for taking the time to leave us a review! I'm happy to hear that you found our customer service excellent and our team friendly. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
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Leah Quillinan

September 25, 2026

5  out of  5
rating by Leah Quillinan
"I talked with Gracie last week and she was so helpful, listened to all of my questions, and helped me find solutions to my needs. Highly recommend!"
We responded:
"Leah, thank you for taking the time to leave us a review! I'm happy to hear that Gracie was able to assist you and provide the solutions you needed. We appreciate your recommendation and are here if you need anything else!"
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Tracy Harris

September 25, 2026

5  out of  5
rating by Tracy Harris
"Very warm, trust worthy and precise about the service offered. I have no doubt about what to do when I have concerns. All questions were answered in less then 30 minutes."
We responded:
"Thank you, Tracy! I'm happy to hear that you found our service warm and trustworthy. It's great to know that we could address your questions quickly and clearly. We're always here to help if anything else comes up!"