Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brianna Mathison

Brianna Mathison

November 8, 2024

5  out of  5
rating by Brianna Mathison
"I got into my first accident a month ago and Totaled my vehicle. What I thought would have been a nightmare became a blessing. Thanks to Mark, Allison & Kaitlyn who filed, adjusted & declared the settlement value. No one is at fault, Thank God. And within a matter of 24hrs I was able to drive and commute in a beautiful rental for a month, while I shopped for a new “pre-owned” and upgraded vehicle. This particular agency has a wonderful, family- like, team atmosphere from what I can tell. I think it’s outstanding that they answer the phone in one ring while expressing human kindness and sympathy. Outstanding ability to handle claims in a timely manner with calm & smooth transition. And they explore options to ensure a feasible rate without inconvenience or administrative hassle. Also, this was right after we switched from GEICO and I will never look back. This agency has truly earned a life-valued customer with referrals along the way."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Thank you for recognizing Mark and Allyson as we are incredibly proud of the work they provide for our customers and how they represent our Agency! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of tonya kirkpatrick

tonya kirkpatrick

November 6, 2024

5  out of  5
rating by tonya kirkpatrick
"Always a pleasure doing business with this office (State Farm)."
We responded:
"Thank you for your trusting us with your insurance needs! We strive to give exceptional experiences to each and every one of our customers. "
Profile photo of Jacqueline Axelsson

Jacqueline Axelsson

November 5, 2024

5  out of  5
rating by Jacqueline Axelsson
"I contacted State Farm to consolidate insurance with my husband and was connected with Mark at the Brad Riley location in Huntersville. Mark quickly wrote up a quote for us based on our current policies for auto, boat, and home insurance. What impressed us the most was not only did the quote save us hundreds of dollars for the same coverage, but Mark’s attentiveness, kindness, and professionalism. The ease of working with the team at the Brad Riley State Farm location made switching our insurance a no brainer. A few days after we consolidated insurance, my husband and I bought a new car. We simply texted the VIN number, make, model, year and mileage to Mark and within five minutes he had the vehicle insured and emailed me the ID cards. Service really can’t get better than that. I would recommend State Farm to anyone looking for insurance, but specifically the Brad Riley location in Huntersville for incredible customer service."
We responded:
"Thank you so much for your kind review Jacqueline! Mark takes great pride in servicing our customers and it's wonderful to hear that it doesn't go unnoticed! We look forward to servicing you and Sven for many years to come!"
Profile photo of Ryan Overcash

Ryan Overcash

October 23, 2024

5  out of  5
rating by Ryan Overcash
"I had the best experience with them! Allyson was very professional and knowledgeable."
We responded:
"Thank you for leaving a review after your experience with Allyson! She absolutely sets the tone of what you can expect from our Agency!"
Profile photo of Marcy Aho

Marcy Aho

September 24, 2024

5  out of  5
rating by Marcy Aho
"Chris was great and the process of changing to State Farm was easy. They were able to beat Progressive's auto an home rates. Thank you!"
We responded:
"Hi Marcy, thank you for recognizing Chris and his abilities as an Agent! We are so glad to have you join our Agency!"
Profile photo of Justin Tucker

Justin Tucker

September 19, 2024

5  out of  5
rating by Justin Tucker
"My experience with this team and working with Chris was better than any other insurance agency I’ve worked with. Chris explained everything thoroughly along with potential next steps to ensure I had as much information as possible to make the best decision for me. Thank you for everything in advance!"
We responded:
"Thank you for your review! Chris is an exceptional Agent and will be there for your needs in the future as well!"
Profile photo of kimberly Pretty

kimberly Pretty

September 19, 2024

5  out of  5
rating by kimberly Pretty
"Allyson answered the phone and she was so courteous and kind. She answered my question and helped me so much."
We responded:
"Thank you for your recognition of Allyson's exceptional work here! She's incredibly knowledgeable and works hard to always give the best experience possible."
Profile photo of Dana Davis

Dana Davis

September 13, 2024

5  out of  5
rating by Dana Davis
"The Brad Riley State Farm team is fantastic. They are extremely knowledgeable, very friendly, and the customer service is top shelf. Great team!!!!!"
We responded:
"Thank you for your kind words! We strive to give that experience to every one of our insureds."
Profile photo of Sam Mays

Sam Mays

June 26, 2024

5  out of  5
rating by Sam Mays
"Recently switched to State Farm. Slightly better rates for the same coverage, but they also offered umbrella which my last insurance agent did not. Ask for Chris. He was professional and forthcoming."
We responded:
"Thank you so much for taking the time to leave us a review. I know Chris thoroughly enjoyed working with you!"
Profile photo of Marianne Tapia

Marianne Tapia

June 25, 2024

5  out of  5
rating by Marianne Tapia
"This Brad Riley State Farm office in Huntersville is in a great location and will help you with all your insurance needs. Everyone treats you with exceptional service. Call anytime or stop in to See Joey or Mark to get the proper insurance plans for you and your family."
We responded:
"Thank you so much for the wonderful review Marianne! We pride ourselves on our service and will continue to provide that to you at an exceptional level anytime you need our help."
Profile photo of Andrea O'Neill

Andrea O'Neill

June 21, 2024

5  out of  5
rating by Andrea O'Neill
"They have a great team! Very happy with the customer service and Chris was incredibly nice and helpful!"
We responded:
"Andrea, thank you so much for taking the time to leave us such a kind review. We are so happy to be able to assist you in any way that we can."
Profile photo of Karen Benore

Karen Benore

June 20, 2024

5  out of  5
rating by Karen Benore
"Service Staff is extremely responsive, Sales Associate, Chris O’Neill, was very helpful in finding the right options for me! Highly recommend the agency!"
We responded:
"Thank you for your 5 star review! Chris is an excellent agent and we are so glad you had a wonderful experience with us."
Profile photo of Beth Dudkowski

Beth Dudkowski

May 2, 2024

5  out of  5
rating by Beth Dudkowski
"We recently switch to Brad Riley State Farm. We worked with Joey, he was very knowledgeable and was able to beat the rates we had at our old insurance company. The times I have called into the office Kristin has been quick to answer and very kind."
We responded:
"Thank you for your review and trusting us with your insurance needs! Joey and Kristin are excellent agents and will continue to be there for you in the future!"
Profile photo of john pennington

john pennington

April 26, 2024

5  out of  5
rating by john pennington
"My agent took the time to explain everything and encouraged all of my questions he didn't get annoyed even when I asked for clarification on a few things. I'm very happy with the service that was provided thank you for everything"
We responded:
"Thank you so much for trusting us with your insurance needs! Always feel free to call or stop by with questions as we will never get annoyed with making sure you have the proper coverage!"
Profile photo of Megan Sideikas

Megan Sideikas

February 11, 2024

5  out of  5
rating by Megan Sideikas
"Mark was wonderful, we recently switched he was patient and answered all of our questions. We were able to save a good but switching to State Farm."
We responded:
"Thank you for your review Megan. Mark is an exceptional Agent!"
Profile photo of Robert Kasko

Robert Kasko

January 29, 2024

5  out of  5
rating by Robert Kasko
"I have been with Brad Riley State Farm for over a year and have had a great experience with them. They have a great support team that communicates any changes or savings potentials to your policy in a timely manner. Excited about the new location in Huntersville which is closer to my house!"
We responded:
"Thank you for the awesome review Robert! We will continue to give you that support for years to come!"
Profile photo of Matthew McKinney

Matthew McKinney

January 29, 2024

5  out of  5
rating by Matthew McKinney
"This office is so great. They are always so friendly. They answer on the first or second ring. Very knowledgeable when I have questions. If you are looking for a new insurance company this is the place to go!"
We responded:
"Thank you, Matthew, for trusting us with your insurance needs!"
Profile photo of Gina Riley

Gina Riley

January 25, 2024

5  out of  5
rating by Gina Riley
"This team is top notch!! I worked mostly with Mark. They took their time finding the right coverage for my needs and explaining the process to me. They also helped me with a plan for life insurance. Happy to be with an agency that does it all!"
We responded:
"We appreciate you Gina! Thank you for trusting Mark and State Farm to help with your insurance needs. We look forward to working with you for years to come!"
Profile photo of Carolyn Watt

Carolyn Watt

January 12, 2024

5  out of  5
rating by Carolyn Watt
"Fast and efficient. Joey Mangeney answered all phone calls and emails quickly as well as all of my questions. I purchased Auto, Home and Umbrella policies. Joey was very easy to work with."
We responded:
"Thank you for trusting Joey and State Farm with your insurance needs. We appreciate your business!"
Profile photo of Deb Ferland

Deb Ferland

January 11, 2024

5  out of  5
rating by Deb Ferland
"My agent Joey was amazing. Very happy with my price and plan."
We responded:
"Deb, thank you so much for the review! We appreciate you!"
Profile photo of Madison Mangeney

Madison Mangeney

December 31, 2023

5  out of  5
rating by Madison Mangeney
"Have had nothing but the best experience with Brad Riley State Farm. Their team is always a pleasure to work with. The office is in a great location, and the communication has always been so kind and informative. I highly recommend having your insurance handled by Brad and his team!!"
We responded:
"Madison, thank you so much for taking the time to leave us such a kind review. We are so happy to be able to assist you in any way that we can."