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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark Jewell

Mark Jewell

September 25, 2026

5  out of  5
rating by Mark Jewell
"Excellent customer service and friendly"
We responded:
"Mark, thank you for taking the time to leave us a review! I'm happy to hear that you found our customer service excellent and our team friendly. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
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Leah Quillinan

September 25, 2026

5  out of  5
rating by Leah Quillinan
"I talked with Gracie last week and she was so helpful, listened to all of my questions, and helped me find solutions to my needs. Highly recommend!"
We responded:
"Leah, thank you for taking the time to leave us a review! I'm happy to hear that Gracie was able to assist you and provide the solutions you needed. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Tracy Harris

Tracy Harris

September 25, 2026

5  out of  5
rating by Tracy Harris
"Very warm, trust worthy and precise about the service offered. I have no doubt about what to do when I have concerns. All questions were answered in less then 30 minutes."
We responded:
"Thank you, Tracy! I'm happy to hear that you found our service warm and trustworthy. It's great to know that we could address your questions quickly and clearly. We're always here to help if anything else comes up!"
Profile photo of Laurie Arndt

Laurie Arndt

September 25, 2026

5  out of  5
rating by Laurie Arndt
"I am very happy with Brad Riley State Farm insurance. Every time I call to inquire or make changes to our policy, I am greeted by a friendly representative who always has quick access to my information and is able to help me with no problems. I was very pleased that Gracie reached out to help update some of my info. No automated messages or constant transferring, which is rare these days"
We responded:
"Laurie, thank you for taking the time to leave us a review! I'm glad to hear that our team, especially Gracie, has been able to assist you efficiently and personally. We strive to make every interaction smooth and personable, so it's great to know we're meeting your expectations. We're always here if you need anything else!"
Profile photo of Josh Nunn

Josh Nunn

September 24, 2026

5  out of  5
rating by Josh Nunn
"Everyone I talked to was super nice and helpful, I was very happy with the service and quote I was given. I was definitely treated as a friend"
We responded:
"Josh, thank you for taking the time to leave us a review! I'm glad to hear you felt welcomed and satisfied with the service and quote you received. We always aim to treat everyone like a friend. Let us know if we can help with anything else!"
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Natasha Hill

September 24, 2026

5  out of  5
rating by Natasha Hill
""I had a amazing experience working with Henry while opening my new insurance policy. He was extremely kind, professional, and knowledgeable throughout the entire process. Henery did a great job communicating everything clearly, answering all of my questions, and making sure I understood my options. He was also very timely and helpful when it came to finding the best option for my needs. I truly appreciate the excellent customer service and would definitely recommend Henry to anyone looking for someone who genuinely cares about helping their customers!""
We responded:
"Thank you, Natasha! I'm really glad to hear that Henry provided you with such a positive experience while setting up your new insurance policy. It's great to know he was able to communicate clearly and help you find the best option for your needs. We truly appreciate your recommendation and your kind words about our customer service. Feel free to reach out if you need anything else!"
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Russ Poe

September 24, 2026

5  out of  5
rating by Russ Poe
"Great experience, everyone very helpful and answered all my questions."
We responded:
"Russ, thank you for taking the time to leave us a review! I'm happy to hear that you had a great experience and that our team was able to assist you with all your questions. We appreciate your support!"
Profile photo of K Henry

K Henry

September 24, 2026

5  out of  5
rating by K Henry
"Henry provides excellent customer service. A++"
We responded:
"K, thank you for taking the time to recognize Henry and his excellent service!"
Profile photo of Breaunna Marshall

Breaunna Marshall

September 23, 2026

5  out of  5
rating by Breaunna Marshall
"Gracie was amazing! Very knowledgeable and helpful throughout my auto policy needs."
We responded:
"Thank you, Breaunna! I'm glad to hear that Gracie was able to assist you with your policy needs. We appreciate your feedback and are here to help if you need anything else!"
Profile photo of VaSonne McDonald

VaSonne McDonald

September 21, 2026

5  out of  5
rating by VaSonne McDonald
"Thank you Henry for being such a great and dedicated agent. I recently moved to the state and Henry was very detailed in explaining my new policy. I really appreciate your help.

Thanks Gracie for your excellent service in making the transition for my insurance from my old car to my new car smoothly. I really appreciate it!"
We responded:
"Thank you for your kind words! We're glad Henry could provide you with the support and detailed guidance you needed. Welcome to the state, and please don’t hesitate to reach out anytime!"
Profile photo of B. Ramsey

B. Ramsey

September 21, 2026

5  out of  5
rating by B. Ramsey
"Gracie helped me get everything taken care of for adding my daughter to our policy.
Thanks again for your help."
We responded:
"Thank you, B. Ramsey! I'm happy to hear that Gracie was able to assist you with adding your daughter to your policy. We appreciate your feedback and are always here to help. Let us know if we can help with anything else!"
Profile photo of Marti Rimbault

Marti Rimbault

September 11, 2026

5  out of  5
rating by Marti Rimbault
"Chris was a pleasure to work with to get our new policies. He answered all of my many questions and got us a great price for our coverage! I would highly recommend this agency!"
We responded:
"Marti, thank you for taking the time to leave us a review! I'm happy to hear that Chris was able to assist you with your new policies and provide you with a great price. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Kimberly Wright

September 9, 2026

5  out of  5
rating by Kimberly Wright
"Everyone is the best. Wouldn't have any other insurance agency. Been with them for a long time. They have had my back through everything."
We responded:
"Thank you, Kimberly! I'm really happy to hear that you've had such a positive experience with us over the years. It's great to know we've been able to support you through everything. We're always here if you need anything else!"
Profile photo of Derek Zimborski

Derek Zimborski

September 9, 2026

5  out of  5
rating by Derek Zimborski
"Recently switched over insurance for home and vehicle to get a much better rate. Working with Chris was incredibly fast, smooth and painless. I was expecting a lot more hoops to jump through and he made it as easy as possible for me."
We responded:
"We’re glad Chris made switching your home and auto insurance simple and stress-free! Thank you for choosing our team and sharing your experience!"
Profile photo of Gena GiGi Trammell

Gena GiGi Trammell

September 8, 2026

5  out of  5
rating by Gena GiGi Trammell
"My experiences with Brad or any of his staff has always been pleasant and helpful. Anytime I've needed their assistance , it has been an easy and great. I know i have the policy that I needed and I am thankful that I can continue to have them as my insurance company. Great rates great people"
We responded:
"Thank you for your kind feedback and trust! We’re glad to provide the coverage and service you need and appreciate having you as a valued client."
Profile photo of Emily Rainey

Emily Rainey

September 6, 2026

5  out of  5
rating by Emily Rainey
"Gracie was very helpful in resolving an issue. She was great at communicating, was prompt and friendly, and resolved the issue quickly. Thanks Gracie!"
We responded:
"We’re glad Gracie was able to get everything resolved quickly and make the process a positive one. Thank you for recognizing her great service!"
Profile photo of Rella Flores

Rella Flores

September 4, 2026

5  out of  5
rating by Rella Flores
"I had a great experience working with Chris while opening my new insurance policy. He was extremely kind, professional, and knowledgeable throughout the entire process. Chris did a great job communicating everything clearly, answering all of my questions, and making sure I understood my options. He was also very timely and helpful when it came to finding the best option for my needs. I truly appreciate the excellent customer service and would definitely recommend Chris to anyone looking for someone who genuinely cares about helping their customers!"
We responded:
"Thank you for the great review! We’re glad Chris made the process easy and informative while helping you find the right coverage for your needs. We appreciate your trust and recommendation!"
Profile photo of Viviana Dos-Santos

Viviana Dos-Santos

September 2, 2026

5  out of  5
rating by Viviana Dos-Santos
"Great service"
We responded:
"Thank you for taking the time to recognize our office!"
Profile photo of Casandra Patterson

Casandra Patterson

August 28, 2026

5  out of  5
rating by Casandra Patterson
""Chris was very knowledgeable, kind and patient with me, while helping me understand things about my new insurance policy. I appreciate him and now I’m an official State Farm customer. Thanks again Chris."
We responded:
"Welcome to State Farm! We’re glad Chris made the process clear and comfortable. Thank you for choosing our team and for sharing your experience!"
Profile photo of Aaliyah Ramsook

Aaliyah Ramsook

August 26, 2026

5  out of  5
rating by Aaliyah Ramsook
"Chris was a pleasure to work with, competent and patient. I appreciated all his work."
We responded:
"We’re happy to hear Chris made your experience a great one! Thank you for recognizing his patience and dedication. We appreciate your five-star review!"
Profile photo of Daryll Coleman

Daryll Coleman

August 25, 2026

5  out of  5
rating by Daryll Coleman
"You couldn't ask for better service in a insurance company like State farm,they have a large selection of coverages to accommodate any needs plus the staff are very polite and professional at the Brad Riley Branch, I've been with State Farm for many many years and would not think of changing to any other company,and Miss Alison and Joey are great at what they do,and that is walking you through each policy so that you get a good understanding 👍"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of jamie chrisman

jamie chrisman

August 19, 2026

5  out of  5
rating by jamie chrisman
"Brad’s customer service was outstanding. He took time to help me and explain things to me. He really came through for my family with a time sensitive issue. I highly recommend him as an agent and am looking forward to working with him in the future!"
We responded:
"We appreciate your kind words! It’s great to hear Brad was there when your family needed him most. Thank you for your recommendation and for choosing our team!"
Profile photo of Frank O'Neill

Frank O'Neill

August 13, 2026

5  out of  5
rating by Frank O'Neill
"Extremely happy with staff at the Huntersville office. I have referred multiple friends and coworkers, who have moved and saved money with State Farm. Strongly suggest anyone contact them for a quote."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Debbie Webb

Debbie Webb

August 13, 2026

5  out of  5
rating by Debbie Webb
"It was a pleasure to work with Henry at State Farm in the Huntersville office. He was very thorough in helping us with auto , home and boat insurance. I honestly can’t say enough good about the service provided and how professional Henry was with us."
We responded:
"Thank you for the wonderful review! We’re so glad Henry provided thorough and professional service while helping with your auto, home, and boat insurance. We truly appreciate your kind words and your trust in our Huntersville team!"
Profile photo of Bobby Dockrill

Bobby Dockrill

August 12, 2026

5  out of  5
rating by Bobby Dockrill
"Henry Keel & Allyson Reynolds have been great. Henry followed up to ensure all my new plans were set up as discussed. Allyson reached out to ensure I was satisfied and confirmed info on my policy. I have never had ANY insurance company reach out to me to follow up and follow through. They deserve nothing less than FIVE STARS!"
We responded:
"Thank you so much for the five-star review! We’re thrilled to hear that Henry and Allyson provided such attentive follow-up and made sure everything was taken care of. We truly appreciate your trust in our team and your kind words!"